Dec 15, 2022
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Information Technology Services
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This message is to inform the Salem State faculty/staff community that for security reasons, starting on January 4, 2023, you will need to sign on to the VPN (virtual private network) before you can sign on to Polaris.
What is a VPN?
A VPN is used to create a secure connection between your home (or remote) computer and the Salem State network. The VPN client we use at SSU is called the GlobalProtect Agent.
What You Can Do Now
If you have been connecting to the VPN to access other SSU resources, you don’t need to do anything at this time.
If you have not used our VPN (or maybe you have but it’s been so long you forgot) you can set yourself up now by following these instructions.
Getting Help
If you are having trouble downloading or installing the GlobalProtect VPN client:
- Submit a ticket to the
- Send an email to it-helpdesk@salemstate.edu